DISTANCE SALES AGREEMENT

Distance Sales Agreement

1. PARTIES

This Agreement has been signed between the parties below under the terms and conditions specified below.

BUYER:

NAME-SURNAME:
ADDRESS:

SELLER:

NAME-SURNAME: ZEYNEP OZTURK
ADDRESS:

By accepting this agreement, the BUYER acknowledges in advance that if they confirm the order subject to the agreement, they will be obliged to pay the cost of the order and, if any, additional fees such as shipping costs, taxes, and that they have been informed about this.

2. DEFINITIONS

In the application and interpretation of this agreement, the terms written below shall express the written explanations opposite them.

SELLER: The company that offers goods to the consumer within the scope of its commercial or professional activities, or acts on behalf or account of the one offering goods,
SERVICE: Any consumer transaction other than providing goods, which is made or promised to be made for a fee or benefit,
BUYER: The real or legal person who acquires, uses, or benefits from a good or service for non-commercial or non-professional purposes,
SITE: The SELLER's website,
PARTIES: The SELLER and the BUYER,
AGREEMENT: This agreement concluded between the SELLER and the BUYER,
GOODS: Movable property subject to purchase and intangible goods such as software, sound, image prepared for use in electronic environment,
MINISTER: The Minister of Customs and Trade,
MINISTRY: The Ministry of Customs and Trade,
LAW: Law No. 6502 on Consumer Protection,
REGULATION: The Regulation on Distance Contracts

3. SUBJECT

This Agreement regulates the rights and obligations of the parties in accordance with the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, regarding the sale and delivery of the product whose characteristics and sales price are specified below, and which the BUYER has ordered electronically through the SELLER's website.

The prices listed and advertised on the site are sales prices. Advertised prices and promises are valid until updated and changed. Prices advertised for a limited time are valid until the end of the specified period.

4. SELLER INFORMATION

Title: ZEYNEP OZTURK
Email: info@zeynepozturk.co

5. BUYER INFORMATION

Name/Surname/Title:
Address:
Phone:
Email/username:

7. PRODUCT/PRODUCTS SUBJECT TO THE AGREEMENT INFORMATION

7.1. The basic characteristics of the good/product/products/service (type, quantity, brand/model, color, number) are published on the SELLER's website. If the SELLER has organized a campaign, you can review the basic characteristics of the relevant product during the campaign period. The campaign is valid until the campaign date.

7.2. Prices

7.3. Product Information

Product/Service Name: {Product/service selected during order}

Quantity: {quantity information}

Unit Price: {price}

Total Amount Including VAT: {total amount}

8. INVOICE INFORMATION

Name/Surname/Title:
Address:
Phone:
Email/username:
Invoice delivery: The invoice will be delivered to the invoice address along with the order during order delivery.

9. GENERAL PROVISIONS

9.1. Information and Acceptance

The BUYER accepts, declares, and undertakes that they have read the preliminary information regarding the basic characteristics of the product subject to the agreement, the sales price, the payment method, and delivery on the SELLER's website, that they have knowledge, and that they have provided the necessary confirmation electronically.

9.2. Delivery Period

Under normal circumstances, each product subject to the agreement is shipped within 3-7 business days.

Delivery time may be extended due to busy periods, campaigns, public holidays, or logistical delays.

The product will be sent to the address provided by the Buyer during the order, via the Seller's contracted shipping company. The Seller is not responsible for any disruptions experienced by the shipping company during delivery.

10. EXCHANGE AND RIGHT OF WITHDRAWAL

10.1. All products sold on our online site are produced upon order, and returns are not accepted for both domestic and international purchases. This situation is clearly stated on the detailed pages of the products.

6.2. Exchange requests for ZEYNEP OZTURK branded products belonging to the SELLER will be processed with a written notification within 7 business days from the delivery date, and a size or model change will be made, or a discount code that you can use indefinitely will be provided to you. Exchange requests can be made by sending an e-mail to info@zeynepozturk.co. The 7-day period will expire at the end of the 7th day following the receipt of the order by the BUYER.

6.3. For your product to be eligible for exchange, it must be unused, with tags, and in its original packaging, as purchased. You will also need the receipt or proof of purchase.

6.4. You can get information and support regarding exchange requests by sending an e-mail to info@zeynepozturk.co.

6.5. The BUYER is obliged to inspect the product upon delivery and immediately notify the SELLER of any defects found. If there is a clearly visible defect in the delivered products, the Buyer is obliged to notify the Seller within two (2) business days in accordance with Article 23/c of the Turkish Commercial Code No. 6102. Otherwise, the Buyer shall be deemed to have accepted the delivered product with its defective condition, in accordance with Article 223 of the Turkish Code of Obligations No. 6098.

12. AUTHORIZED COURT

In disputes arising from this agreement, complaints and objections will be made to the consumer arbitration committee or consumer court at the consumer's place of residence or where the consumer transaction was made.

14. EFFECTIVE DATE

The BUYER is deemed to have accepted all the terms of this agreement when they complete the payment for the order placed through the Site.